FAQCommon broker questions: access, the extension, calculations, data, documents, Track, plans.Sign-in and accessCopy Anchor Link The sign-in link email does not arriveDesk says “No access”There are no Google or Telegram sign-in buttonsWhy does Desk have sections that say “coming soon”?What does the “demo mode” badge mean? The Margin extensionCopy Anchor Link The extension shows nothing on a lotWhy does the extension ask me to enter the engine or fuel by hand?Does the extension violate the Copart or IAAI rules?Does the extension send my data to a server?Why do FX rates have to be entered by hand? CalculationsCopy Anchor Link How does your calculation differ from a customs broker's?What do “confidence” and the “typical tariffs” warning mean?Where does the market price come from? Data and securityCopy Anchor Link Do other brokers see my data?How are clients' passport data protected?How do I revoke an API key that leaked? Documents and TrackCopy Anchor Link How do I change the contract for our company?The client opened Track and sees “not found”Can I use my own domain for Track? PlansCopy Anchor Link How much does it cost and when will I be charged?Where do I contact support?Deal stagesAll deal stages from the state machine: who moves it, what is required to enter, SLA and what happens automatically. The table is generated from code.Video guidesPlaceholders for video guides: quick start, Desk, the extension, Track, documents, MCP. The videos are not recorded yet.